Privacy Policy

This Privacy Policy explains how Wilco Guttering (“Wilco”, “we”, “us”, or “our”) collects, uses, and shares information when you visit wilcoguttering.com, request a quote, or otherwise interact with us. By using our website or submitting a form, you agree to this policy.

1. Information We Collect

Information you give us

• Contact details — name, phone number, email address, and street address when you request an estimate or contact us.
• Project details — information you share about your home, gutters, or requested services.
• Communications — messages, voicemails, texts, and emails you send to us.

Information collected automatically

• Device & usage data — IP address, browser type, pages visited, referring URL, and timestamps, collected through standard server logs.
• Cookies — small files used to keep the site functional and to measure anonymized traffic. You can disable cookies in your browser; some site features may not work.

2. How We Use Information

• To respond to quote requests, schedule estimates, and provide the services you asked about.
• To follow up about active or past projects, invoices, and warranty matters.
• To improve our website, measure traffic, and troubleshoot problems.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information. We do not use your information for third-party advertising.

3. How We Share Information

We share information only in these limited cases:

• Service providers — vetted vendors (e.g. email delivery, scheduling, hosting) acting on our behalf under confidentiality obligations.
• Legal requirements — when required by law, subpoena, court order, or to protect the rights, property, or safety of Wilco, our customers, or the public.
• Business transfer — in connection with a merger, acquisition, or sale of assets, subject to the same protections described here.

4. Data Retention

We keep quote-request and customer records for as long as needed to serve you, honor workmanship warranties, and meet tax, accounting, and legal requirements. When information is no longer needed, we securely delete or de-identify it.

5. Security

We use industry-standard technical and organizational safeguards to protect the information you share with us, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices & Rights

• You may request access to, correction of, or deletion of your personal information at any time.
• You may opt out of marketing communications by replying “STOP” to any text, unsubscribing from any email, or contacting us directly.
• Depending on your state (including California, Colorado, Connecticut, Utah, and Virginia), you may have additional rights to know, delete, correct, or restrict processing of your data. To exercise these rights, contact us using the details below.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

8. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices; please review their policies before providing any information.

9. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be highlighted on this page.

10. Contact Us

Wilco Guttering
1337 East 2nd St., Tulsa, OK 74120
Phone: 918-664-8984
Email: email@wilcoguttering.com